Who we Are

We Fortify Your Agency for Missions that Matter

ASM Research is a leading solutions integrator using information and technology to advance the vital directives of the agencies we serve.

Our Core Principles

Trust

We are reliable and driven to accomplish objectives on time and on budget.

Strategic Innovation

We combine proven, secure methodologies with new technologies to provide creative solutions.

Collaboration

We share ownership and take accountability to prioritize the best outcome for our clients.

Personalized Service

We stand out from our competition with our intentional and authentic approach to communication.

We Stand Out by Design

ASM Research operates as an invaluable partner within the Accenture Operations reinvention engine. Together, we deliver transformative results as a premier on-shore mission delivery partner.

For almost five decades, ASM Research has supported our nation’s most critical programs by modernizing legacy systems, strengthening cybersecurity, improving citizen services, and ensuring the continuity of operations across Defense, Health, and Civilian agencies.

Operational Excellence at Unmatched Scale

Our teams excel in environments where reliability is non-negotiable, and our performance speaks volumes, differentiating us from competitors.

98–99% quality scores on millions of processed cases
90%+ satisfaction in our contact centers while handling surges up to 120,000 calls/day
1.2 million IP addresses scanned monthly by our cybersecurity teams
0 data loss and continuous uptime on enterprise migrations
Thousands of schools and millions of personnel supported with our training systems

People-First Culture

Our culture is grounded in connection, well-being, and shared vision, and we succeed because our people feel valued and well-supported in their roles. Having an empowered team directly translates to having stronger delivery for our clients, and more stable, long-term support for federal programs.

Aligned Leadership & Clear Vision

Our leadership team prioritizes clarity and accountability in order to reach alignment, and their guidance ensures that every program is delivered with consistent integrity and a long-term strategic view.

A Trusted Delivery Arm of Accenture Federal Services (AFS)

Together with AFS, we leverage our combined strength to tackle national priorities with confidence, thanks to ASM’s agile, specialized services combined with the large-scale capabilities of Accenture Federal Services.

Decades of Proven Federal Domain Expertise

We are deeply familiar with these missions, and the people they serve. Our teams have supported:

40+ years of Army training and readiness systems
30+ years of VA medical provider databases, benefits tracking, medical education and certification databases and tracking
20+ years of Title IV education systems
13+ years of DSAID modernization and secure case management
10+ years of VA credentialing and identity management
Nationwide CMS Marketplace programs impacting millions of consumers

Our History

ASM Research has been a trusted leader for almost 50 years, delivering full-service information solutions, professional services, and information assurance in support of essential federal agencies. Since 1978, our team has been dedicated to our customers' missions, continuously evolving and innovating to meet emerging needs and exceed expectations.

Today, ASM Research is powered by people whose unwavering commitment pushes our clients’ priorities forward. The commitment and determination that built our company remains integral to who we are, and our management group, Accenture Operations, leads by example. With offices in Virginia and Texas, with remote personnel across the United States, we continue to build extraordinary results for our customers and our nation.